Burnout Among Emergency Room Nurses: The Relationship Between Workload and Job Stress
Keywords:
burnout, workload, work stress, nursesAbstract
This study aims to determine the relationship between workload, work stress, and burnout among emergency room nurses at "X" Hospital in Surabaya. Specifically, it examines (1) the relationship between workload and burnout, (2) the relationship between work stress and burnout, and (3) the combined effect of workload and work stress on burnout. This research employs a quantitative approach using a survey method and multiple correlation analysis. Data collection was conducted using scales measuring burnout, workload, and work stress. The study involved 85 nurses, selected through simple random sampling. The major hypothesis was supported, with a correlation coefficient of 0.695, indicating a significant positive relationship between workload and work stress. Furthermore, workload and work stress were found to have a strong relationship with burnout. In this hypothesis, workload and work stress contributed effectively to burnout, accounting for 48.2% of the variance. The first minor hypothesis was accepted, showing a correlation coefficient of 0.489, indicating a moderate relationship between workload and burnout. The second minor hypothesis was also accepted, with a correlation coefficient of 0.577, demonstrating a moderate relationship between work stress and burnout. Hospitals need to consider strategies to manage workload and reduce work stress to improve nurses' well-being.
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